Refund policy

We accept return requests within 14 days of delivery.

To qualify for a return, the item must be unused, unworn, and in its original condition and packaging. Proof of purchase is required.

Personalized, customized, and made-to-order items are final sale and cannot be returned unless they arrive damaged or incorrect.

To request a return, please contact us through our website’s Contact page before sending the item back. If your return is approved, we will provide return instructions and the appropriate return address. Items sent back without prior approval may not be accepted.

Customers are responsible for return shipping costs unless the item arrived damaged or incorrect. Original shipping charges are nonrefundable.

After we receive and inspect the returned item, we will notify you whether the refund has been approved. Approved refunds will be issued to the original payment method. Processing times may vary depending on your bank or payment provider.

If an item arrives damaged or you receive the wrong product, please contact us promptly with your order information and photographs of the item and packaging so we can make it right.